Privacy Policy

Privacy Policy

Quant Funded Privacy Policy

When using our services, we process the personal data of our customers ("you," "your," or the "Customer"). This Privacy Policy (the "Policy") provides you with information about how your data is processed. In this Privacy Policy, you will find information regarding the following:

1. Who is the controller of your personal data and how to contact us?
2. What information do we collect about you and how do we obtain it?
3. How do we use your personal data?
4. How do we store personal data and ensure its security?
5. To whom do we disclose your personal data?
6. Do we transfer your data to third countries and international organizations?
7. What are your rights and how can you exercise them?

1. WHO IS THE CONTROLLER OF YOUR PERSONAL DATA AND HOW TO CONTACT US?

The controller of your personal data is Quant Funded ("we," "our," "our Company," or "Controller"). You can contact us regarding any questions or to exercise your rights related to the processing of your personal data at support@quantfunded.com.

2. WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE OBTAIN IT?

We collect and process personal data that can directly or indirectly identify you. Most of the data we collect comes from you when you use our services. This includes:

a) Data You Provide Directly:

• Identification and contact details: Name, surname, phone number, email address, postal address, date of birth, username, password, and business identification/tax registration number (if applicable).
• Payment information: Bank details and transaction records.
• Communication records: Emails, customer support interactions, and warranty claims.

b) Data We Automatically Collect:

• Device Information: IP address, device type, operating system, browser, and internet provider.
• Website Usage Data: Date, time, duration of visits, browsing history, and geographical location.
• Service Usage Data: Login/logout activity, account settings, account currency, simulated trade details, and trading strategy.

c) Data We Receive from Third Parties:

• Trading platform providers: Information related to simulated transactions (e.g., type of financial instrument, trade execution times, investment amounts, profit/loss data).
• Social network providers (if linked to your account): Username, profile picture, and email address.

For details on how third parties process your data, please review their respective privacy policies.

3. HOW DO WE USE YOUR PERSONAL DATA?

We process your personal data for the following purposes:

a) Account Registration and Management

• Data: Identification and contact details, account settings.
• Legal Basis: Necessary for the performance of a contract.

b) Service Provision and Contractual Obligations

• Data: Identification/contact details, payment data, service usage data, trade simulation details, and linked social media data (if applicable).
• Legal Basis: Performance of a contract or legitimate interest.

c) Marketing Communications

• Data: Identification/contact details.
• Legal Basis: Legitimate interest (for existing customers) or consent (for non-customers). You can opt out anytime via the provided unsubscribe link.

d) Customer Support

• Data: Identification details, contact details, communication records, social media data (if applicable).
• Legal Basis: Legitimate interest in maintaining customer satisfaction.

e) Service Improvement and Security

• Data: Identification/contact details, device data, website usage data, service usage data, simulated trade details.
• Legal Basis: Legitimate interest in enhancing our services.

f) Analytics

• Data: Identification/contact details, payment data, device data, website usage data, service usage data, simulated trade details.
• Legal Basis: Legitimate interest in understanding customer behavior.

4. HOW DO WE STORE AND SECURE YOUR PERSONAL DATA?

We store your personal data in an encrypted database and implement strict security measures to prevent unauthorized access, alteration, disclosure, or destruction.

5. HOW LONG DO WE RETAIN YOUR DATA?

We retain your personal data for only as long as necessary to fulfill the purposes stated above:

1. Contractual obligations: Up to 10 years after contract termination.
2. Marketing communications: Up to 5 years after last contract or until you unsubscribe.
3. Service improvements: Up to 6 months.
4. Legal compliance: As required by applicable tax and regulatory laws (e.g., 10 years for tax documents).
5. Consent-based processing: As specified in the consent.

6. DATA SHARING AND INTERNATIONAL TRANSFERS

We may share your data with third parties to help us provide services, including:

1. Trading platform providers for simulated trades.
2. Service providers such as hosting/cloud providers, payment processors, IT security firms, and marketing agencies.
3. Legal authorities when required by law.

Third-party providers must comply with data protection laws and process data only per our instructions. Some third parties process personal data as independent controllers under their own privacy policies.

7. YOUR RIGHTS AND HOW TO EXERCISE THEM

You may exercise the following rights by contacting us at support@quantfunded.com:

a) Right to Access

Request confirmation if we process your personal data and obtain a copy.

b) Right to Rectification

Request correction of inaccurate or incomplete data.

c) Right to Erasure (“Right to be Forgotten”)

Request deletion of your personal data under certain conditions, except when processing is necessary for legal obligations or defending legal claims.

d) Right to Restriction of Processing

Request limited processing under conditions outlined in GDPR Article 18.

e) Right to Data Portability

Request data in a structured, machine-readable format for transfer to another controller (if processing is automated and based on consent or contract).

f) Right to Object

Object to processing based on legitimate interest. If objecting to marketing processing, we will cease processing immediately.

g) Right to Withdraw Consent

Withdraw consent at any time without affecting prior lawful processing.

h) Right to Not Be Subject to Automated Decision-Making

Request human intervention in decisions significantly affecting you.

UPDATES TO THIS POLICY

We may update this Privacy Policy as needed. Any significant changes will be notified through our website or other means.

For any concerns about your data, please contact us at support@quantfunded.com.